You’re trusting us with your clients’ names and what you charge. Here’s all of it.
Everything, and who handles it.
The app itself runs on our own server. These are the only outside services your details reach, and what each one does with them.
Jobs come the other way: we buy public planning records from PropertyData and fetch drawings from council websites. Neither is told who you are.
When our staff can see it.
Only to help you, and only looking. They can’t change anything or buy anything, and a bar they can’t close says whose account they’re in.
- Who
- A named member of staff
- Why
- A reason, typed before they can look
- How long
- An hour at most
- What they can do
- Look. Every change is refused
When they start and stop looking is logged, with the reason. They can’t download anything, and nothing they do while looking counts against you.
It’s yours to take.
Download everything
One ZIP, straight away, from your account: your details, your clients, quotes, estimates and files, in tables that open in Excel.
Delete your account
It’s offered right after the download. It takes your password and the word DELETE, and then it’s done. If you run a team, you hand it over first. Records of payments are kept.
Found a problem?
If you’ve spotted a security problem, or something on this page is wrong, tell us.
support@builderplus.ai